When it comes to security for your home or business, you can never be too careful. Hiring a security guard company or patrol service in Mohave County, AZ can keep you, your family or employees and your property safe from would-be criminals. However, not all security services are created equal. Here’s what to consider when you’re interviewing companies to protect your property and assets.
Is security a main focus?
First and foremost, is this a security company or a company that also offers security services? In most cases, it’s prudent to go with a company that solely focuses on security guard and patrol services—they’ll be the best equipped and trained to deal with anything that comes up.
Are you local or national?
Typically, an independent local business will be able to give you better customer service than a national chain. When you work with local companies, you’ll have direct lines to the owner and/or manager, rather than a call center and corporate red tape.
Are you licensed and insured?
Proper licensing and insurance are non-negotiable. When you’re hiring someone to protect your person and property against crime, you need to trust that the company won’t be a liability for you.
What kind of training do the guards undertake?
Don’t just take a company’s word that their guards are trained—find out what kind of training they undergo, for how long and whether it’s regularly updated. Among other things, laws change, and you want to ensure your security service is on top of all local, state and federal regulations.
How are guards monitored?
How does the security company keep track of its guards? How will you know that the company did what they said they’d do during their shifts, if you’re not around to monitor them?
Do they wear uniforms?
Will your guards be plainclothes or uniformed? If there’s an option, what does the company recommend for your specific needs?
Are you able accommodate special needs or schedules?
Sometimes you’ll need extra security presence or need to switch the schedules around—how will your security company handle this? Are they able to be flexible? Will there be additional fees involved?
How is customer service handled?
Find out who you can talk to if there’s an issue with the security guards and/or patrol service in Mohave County, AZ, and how disputes are resolved.
How much will it cost, and how will I pay?
How is pricing determined? Are there flexible payment plans, or will you need to put a deposit down? What if your service needs change?
Are contracts flexible?
Finally, before you sign a contract, make sure you know if there are any associated penalties for canceling early, changing services or otherwise making adjustments.
Finding the right security guard company in Mohave County, AZ is easy when you know what to ask. Use these questions to interview companies like Mohave Security LHC—call us today to set up an interview and get a quote. We look forward to telling you about what we can do for you.